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July 2023

For businesses looking to engage customers across multiple touchpoints, an integrated digital marketing strategy is essential. An omni-channel approach ensures a unified and an exposure consistent brand experience across all channels that customers interact with your business through. It aims to provide buyers with a seamless experience no matter which path they take - online, mobile, social or in-person. Omni Versus Multi-Channel While both aim for consistency across mediums, there are subtle differences: Multi-channel marketing means using separate channels in isolation to reach customers. Also, while effective, it can result in disjointed messaging and multiple brand personalities. Omni-channel marketing combines channels synergistically to deliver

One of the most effective yet underutilized digital marketing tactics is retargeting advertising. Retarget involves displaying ads to people who previously visited your website but did not complete a purchase. By reminding these past visitors of your business through targeted ads, re-marketing can significantly increase conversion rates and overall sales. How Re-Marketing Works When someone visits your website, their browser saves a cookie that tracks their visit. Retargeting platforms like Google and Facebook access this cookie data to identify people who have been to your site within a set timeframe (e.g. past 30 days). You then create new display ads showcasing your offers

For businesses, customer response is everything. Feedback, leads, sales and repeat customers all start with prospects taking action in response to your marketing messages. Fortunately, digital channels provide countless ways to boost response rates and drive more qualified customers through the door. Here are six effective strategies: Personalized Content Personalized emails, social media messages and web content that reference a prospect by name or with tailored recommendations significantly increase response. Customers feel their needs are understood, raising engagement and conversion rates. Targeted Advertising Targeted Facebook ads, Google Search Ads and YouTube commercials that match prospects' demographics, interests and previous searches result in much higher

Relationship-building starts with the basics. Transactional emails - messages sent at key moments of customers' purchasing journey - provide an easy yet powerful way to forge lasting connections that strengthen loyalty and lifetime value. From order confirmations to shipping notifications to post-purchase surveys, this type of relevant, automated email communication fosters an ongoing dialogue that improves the customer experience at every touchpoint. Types of Transactional Emails Common transactional email templates include: Order confirmations: Sent immediately after an order is place, these emails provide an order summary, payment details and tracking information. Shipping notifications: Alert customers when items have shipped along with tracking numbers for

On-page and off-page SEO strategies certainly impact how well search engines understand and rank your website. But technical aspects like speed, code quality, URL structure and site architecture also determine how easily search bots can discover, read and index your pages. Thus, optimizing these behind-the-scenes elements - known as technical SEO - creates a solid foundation for higher search visibility and rankings over time. Page Speed Page load time significantly impacts user experience and search engine rankings. Google has explicitly stated speed is a direct factor in its algorithms. Thus, to boost technical SEO: Minimize page size by compressing images and optimizing HTML/CSS Reduce